How AssetView streamlined end‑to‑end solar operations—from lead to install to service—unlocking faster responses, smarter spares, and reliable warranty tracking.
Visibility
Real‑time Ops
Service
Faster SLAs
Spares
Optimized Use
Warranty
Auto Alerts
Dashboard
Operations Overview
Open Leads
128
Active Installs
57
Service Calls
34
Under Warranty
82%
SLA Snapshot
On‑time resolutions at 89%
Spares Health
Balanced stock across hubs
A leading solar energy company sought to streamline its end‑to‑end operations—from sales and installation to after‑sales service and warranty management. With a rapidly growing customer base and an expanding service network, manual tracking was leading to inefficiencies, delays in service response, and challenges in spare part utilization.
The company adopted AssetView to digitize and integrate its entire solar panel lifecycle.
Centralized tracking of leads, orders, and delivery schedules.
Real‑time monitoring of field teams and installation status.
Automated service call logging, assignment, and resolution.
Optimized utilization of spares with stock tracking.
Automated alerts and dashboards for warranty periods and renewals.
Management visibility into performance, service SLAs, and customer satisfaction.
Response
Faster SLAs
Inventory
Balanced
Insights
Real‑time
Reduced Downtime
40% reduction in downtime due to faster issue resolution.
Better Spares Utilization
30% improvement in spare utilization, minimizing stock‑outs and excess inventory.
Happier Customers
Transparent tracking and timely service boosted satisfaction.
Data‑Driven Decisions
Real‑time dashboards and analytics enabled smarter decisions.
By digitizing its solar panel sales, installation, and service processes with AssetView, the company achieved operational efficiency, reduced costs, and improved customer trust. The solution created a scalable foundation for future growth in the renewable energy sector.